Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) explains how Flatlama.com (the “Service,” “we,” “us,” or “our”) collects, uses, and processes the personal data of individuals using or interacting with our Service. We are a self-employed individual operating in Portugal, and we process personal data in accordance with the applicable laws of Portugal and the European Union, including the General Data Protection Regulation (GDPR).

By using the Service, you agree to the terms of this Policy as well as our Terms & Conditions and our Cookie Policy. If you do not agree with any part of these policies, please discontinue using our Service.

2. Information We Collect

We may collect and process the following types of information:

You are not required to provide personal data in order to use our Service. However, certain features (e.g., posting reviews or contacting us) may require it.

3. How We Use Your Data

We process personal data for the following purposes:

4. Legal Bases for Processing

We rely on one or more of the following legal bases when processing your personal data:

5. Data Sharing and Disclosure

6. International Data Transfers

As we operate from Portugal in the EU, your data may be transferred to or stored in servers located in the EU or in jurisdictions that provide an adequate level of data protection. Where data is transferred outside the EU, we will ensure appropriate safeguards are in place in compliance with GDPR.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under GDPR and applicable Portuguese law, you may have the right to request access to, rectification or erasure of, or restriction of processing of your personal data. You may also object to the processing of your data or request data portability. If you wish to exercise any of these rights, please contact us at: privacy@flatlama.com.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect or process personal data from children under 13. If you believe that a child has provided us with personal data without parental consent, please contact us and we will take steps to delete such information.

10. Security Measures

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access or disclosure. However, no method of electronic storage or transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We reserve the right to update this Policy at any time. If we make significant changes, we will post the new Policy on this page with an updated “Last updated” date. By continuing to use our Service after such changes, you acknowledge your acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: privacy@flatlama.com.